I did it, I called the CEO of our son’s current PRTF and asked him to move mountains. All he could say is “no”. Well, I guess he could say “no” and laugh at me, right? That’d be totally understandable. I mean, what else would you expect when you ask someone, “Could you waive tens of thousands of dollars, let my son stay in your facility for that huge discounted price, oh yeah, and ensure he continues to receive the same level of service? Thanks.”
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Praise God, from Whom all blessings flow;
Praise Him, all creatures here below;
Praise Him above, ye Heavenly Host;
Praise Father, Son, and Holy Ghost. Amen.
He told me to write him a letter and send it via email, so I did. I sent this quick little note at the bottom of the post. I got a quick reply that said he would pass it on to his CFO and if he could be of any further assistance, please email him or call his personal cell phone. (Ha! He doesn’t know who he is giving that personal cell phone number to! *snicker*)
Less than 24 hours later, I was answering my phone. A very kind gentleman told me that he is the CFO for the current PRTF. I lost my breath, quickly said, “ok, God, help me out again!” and said, “Excuse me, let me find somewhere a bit quieter.” I ran to the bathroom, dared the kids to join me, and said, “Ok, sorry about that.” He quickly related that he also had small children (though I have to wonder how often the CFO of a company sits on the toilet to take life changing phone calls).
He continued to tell me that he needed some more information to determine the amount of money they were looking at both being paid by insurance and at losing by waiving or reducing any out of pocket costs to us. I gave him every piece of information I had. I would have given him my blood type and a piece of my sunflower toast with real butter. (Those of you who really know me, know that I don’t share my real butter with just anyone. Some things are sacred! lol) I would have shared with him, though. I mean, he was now holding the future of our son in his hands.
He said he had to make a phone call or two and he would return my call soon. I explained that I had a 1pm phone call with the current insurance company and I would love to hear back from him then if at all possible (nothing like pushing the one who is making such a huge decision, right?). He told me (and he did) call me back within 10 minutes.
Him: Mrs. Mama Who Doesn’t Stop?
Me: (OMGosh this could really work out!) Yes, Sir?
Him: I talked to your private insurance company and they said it covers x percentage, but the good news is that you have almost met your annual out of pocket. They said that we should be able to do the entire process without ever having to discharge your amazing (ok, that’s my word) son.
Me: Oh wow, that’s awesome. My husband just called too, they said that there is a 30 day window when they are working to authorize the precert, but that they would possibly pay back to day 1.
Him: Yes, we do that a lot. Either way, it doesn’t matter. We will waive all of your out of pocket cost. I need you to get the insurance changed over as quickly as possible so we can get this moving and ensure he stays here.
Me: OH MY GOSH!? Are you serious? Let me make sure I have understood you correctly. YOU, Mr. Most Amazing CFO in the ENTIRE world, are agreeing to waive all of our out of pocket costs?
Him: Yes, ma’am, you heard me correctly.
Me: Oh My Gosh! You have no idea how much I have prayed for this! You have just been an amazing answer to my prayers!! I can’t believe this is really happening, Praise God!!! (I’m pretty sure I went on for another few minutes about just how amazing he is.)
Me: Where is your office? Could I come by on Monday and give you a hug? Ok, really I don’t have to hug you, but I would LOVE to shake your hand and express just how much this means to me!
We talked for a few more minutes and he agreed to meet us at the campus where our amazing son is on Monday just before our family therapy. I am so excited! I feel like I’m going on a date. I mean, I have already picked out my outfit and thought about buying jewelry (those that know me well also know that I could care less about jewelry). Even my wonderful husband is dressing up for this meeting.
How do I adequately thank this man and his colleague, Mr. Amazing CEO? What kind of gift do I take to the man who, with a push from God, single handedly ensured that my son continues to receive the best possible care I can imagine? I mean, if I had all the money in the world, the Easter Bunny would be GOOD to this man! Oh wait, if I had all the money in the world this man wouldn’t have had to move mountains.
Whatever the case may be, whatever the gift or the words of gratitude that I will never be able to adequately and eloquently express, I am forever grateful to the CEO and CFO of this facility. They chose to allow my amazing little boy to stay, they allowed him to continue to receive the level of care he is receiving now, they chose to do all of this at a significant financial loss. They chose to do this rather than filling the bed with someone who could provide all of the necessary funding. There are no words that can ever express just what their kindness means to me. I feel that their decision was the real difference between lifelong success and failure to succeed at all.
Blessed is the man who perseveres under trial, because when he has stood the test, he will receive the crown of life that God has promised to those who love him.
I have no idea if this was the beginning, middle, or end of a trial. I have no idea what God’s plans are, however, I have persevered. I have continued until I found the level of care that I feel my son is entitled to, and I was blessed. Actually, my amazing son was blessed. We have received the crown of life that God promises. The crown of life that Jesus wore so many years ago so that we could lean on God in times of trouble like we have experienced lately. Without God’s power, I have no doubt I would still be looking for my son’s next placement.
I hit my knees and praised God. He moved today and he moved the hearts and decision making of two very important people in the company. God moved for my son!